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Continuum

Refund & Cancellation Policy

Last updated 12 September 2026

Cancelling

Continuum Pro is billed one month at a time. You can cancel any time from Settings → Plan. Cancelling stops future renewal prompts and you keep Pro features until the paid month ends. There is no lock-in and no cancellation fee.

Refunds

  • Full refund if you request it within 7 days of a payment and have not used the AI features in that period.
  • Full refund for duplicate or failed-but-charged payments, in every case.
  • Partial refunds are not issued for an unused part of a month after the 7-day window.

How to request a refund

Email support@example.com from the mobile number's registered account with the payment date and amount. We reply within 2 working days.

Timelines

Approved refunds are sent back to the original payment method through Cashfree. Banks typically credit them within 5 to 7 working days.